Privacy Policy

Contact data, such as your first and last name, and email address, and phone number.

Profile data, such as the username and password that you may set to establish an online account on the Service, date of birth, photograph or picture, links to your profiles on social networks, interests, preferences, and any other information that you add to your account profile.

Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.

Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.

Journal Data, such as journal entries, photos, images, music, videos, comments, questions, messages, works of authorship, and other content or information that you record, generate, transmit, or otherwise make available on the Service, as well as associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data. Recordings may capture your voice and may be used and shared as described herein or as otherwise disclosed to you prior to such recording. If you provide us with any sensitive personal information to us when you use the Service (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background), you consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit such sensitive personal information through our Service.

Payment data needed to complete transactions, including payment card information or bank account number.

Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection. Third-party sources. We may combine personal information we receive from you with personal information falling within one of the categories identified above that we obtain from other sources, such as:

Service providers that provide services on our behalf or help us operate the Service or our business.

Third-party services, such as social media services, that you use to log into, or otherwise link to, your Service account. This data may include your username, profile picture and other information associated with your account on that third-party service that is made available to us based on your account settings on that service (such as Google) that you use to log into, or otherwise link to, your Service account. This data may include your Google username, profile picture and other information associated with your Google account on that third-party service that is made available to us based on your account settings on that service. Our use and disclosure of information received from Google’s APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:

Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.

Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.

Location data when you authorize our mobile application to access your device’s location.

Communication interaction data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails) – we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails. For more information concerning our automatic collection of data, please see the Tracking technologies section below. Data about others. We may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations or as you may otherwise input into the Service. Please do not refer someone to us or share their contact details or other sensitive personal information about these individuals with us unless you have their permission to do so.

Cookies, which are small text files that websites store on user devices and that allow web servers to record users’ web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both “session cookies” that are deleted when a session ends, “persistent cookies” that remain longer, “first party” cookies that we place and “third party” cookies that our third-party business partners and service providers place.

Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.

Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked. For information concerning your choices with respect to the use of tracking technologies, see the Your choices section, below.

provide the Service;

enable security features of the Service;

establish and maintain your user profile on the Service;

facilitate your invitations to friends who you want to invite to join the Service;

communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages;

provide support for the Service, and respond to your requests, questions and feedback. Service personalization, which may include using your personal information to:

understand your needs and interests;

personalize your experience with the Service and our Service-related communications; and

remember your selections and preferences as you navigate the Service. Service improvement and analytics. We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services. Direct marketing. We and our service providers may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt-out of our marketing communications as described in the Opt-out of communications section below. Compliance and protection. We may use your personal information to:

comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;

protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);

audit our internal processes for compliance with legal and contractual requirements or our internal policies;

enforce the terms and conditions that govern the Service; and

prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft. Data sharing in the context of corporate events, we may share certain personal information in the context of actual or prospective corporate events – for more information, see How we share your personal information, below. To create aggregated, de-identified and/or anonymized data. We may create aggregated, de-identified and/or anonymized data from your personal information and other individuals whose personal information we collect, excluding your Journal Data. We make personal information into de-identified and/or anonymized data by removing information that makes the data identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Services, and promote our business. We will only use your anonymized and aggregated Journal Data for analytical purposes and to train machine learning models if you have opted in to such processing through the Services. Cookies and similar technologies. In addition to the other uses included in this section, we may use the Cookies and similar technologies described above for the following purposes:

Technical operation. To allow the technical operation of the Service, such as by remembering your selections and preferences as you navigate the application.

Functionality. To enhance the performance and functionality of our services.

Analytics. To help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails. Further uses, in some cases, we may use your personal information for further uses, in which case we will ask for your consent to use of your personal information for those further purposes if they are not compatible with the initial purpose for which information was collected.

Email: privacy@untoldapp.com